Trail Appliances Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.6
- Customer Service4.7
- Good Value4.3
- Price & Quality4.5
- Return Policy4.6
Recent Customer Reviews (15)
William Kent
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Lucas Bowen
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Guðmunda Jónasdóttir
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Brigitte Baril
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Lottie Roy
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James Middleton
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Frances Regalado
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San Diego Cooke
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Ray D'Avis
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Joyce Negron
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Trail Appliances Pricing
Amana Gas and Electric Ranges
$1,149.98 - $1,399.98
Ranges
under $800 - over $2,000
Trail Appliances Pros & Cons
Pros
1
The store is large with a wide diversity of products or services available.
2
Staff are generally described as friendly, knowledgeable, and helpful initially.
3
Some customers have reported receiving exceptional service from specific employees (e.g., "Ask for Todd").
4
The website is considered safe and legitimate to use based on automated trust scoring systems.
CONS
1
Overall customer satisfaction is low, with an average rating around 2.5 stars out of 5 from multiple reviews.
2
Many customers report poor follow-up on issues after purchase and lack of accountability from the company’s app and customer service team.
3
There are frequent complaints about defective products (e.g., dryers, stoves, microwaves) that require repairs or replacements shortly after purchase.
4
Customer service is often described as unresponsive or inadequate in resolving problems such as refunds, exchanges, or cancellations.
5
Delivery and installation services have been criticized for poor quality or requiring customers to fix issues themselves despite paying extra fees.
6
Some users strongly advise against purchasing due to negative experiences with product quality and support.
Trail Appliances Features and Benefits
Features
Wide Product Selection and Brands
Offers over 8,000 products from more than 50 brands catering to various budgets and lifestyles, ensuring customers can find appliances suited to their specific needs.
In-Store Experience – The Trail Test Drive
Allows customers to physically interact with appliances, touch controls, explore settings, and hear them working, helping buyers make informed decisions.
Expert Customer Service and Advice
Provides unparalleled customer service with expert advice tailored to customers' homes, budgets, and lifestyles.
Smart Appliance Features for Convenience and Efficiency
Wi-Fi connectivity enables remote operation, scheduling, alerts, energy savings, improved comfort, and enhanced functionality to manage busy schedules.
Energy Efficiency & Advanced Technology in Premium Appliances
Features like dual compressors for humidity control, precision temperature monitoring, energy optimization, and custom panel integration extend food life and reduce consumption.
Price Guarantee & Online Shopping Convenience
Ensures competitive pricing with price guarantee and online shopping supported by live chat experts.
Promotions & Community Engagement
Includes sales events with attractive pricing, free delivery, bonus gifts, and community donation matching.
Large Store
Provides a wide diversity of products and services available.
Friendly, Knowledgeable Staff
Generally helpful and supportive initially.
Safe and Legitimate Website
Considered safe to use based on automated trust scoring systems.
Competitive Everyday Pricing
Designed to fit various budgets with price guarantee for best value.
Special Builder Pricing
Tailored for developers, builders, architects, and contractors with logistics and after-sales support.